Depending on the security settings, the Excel download of the results may take place in read-only mode and the editing functions may be deactivated or it may not even be possible to open the file due to the protected view (possible error message: "File could not be opened in protected view").
Possible solutions:
1. one possible solution is to close all Excel applications and then open the corresponding file again - until the error message is no longer displayed.
2. another solution is to deactivate the settings for the protected view.
Note: Before you deactivate the settings for the protected view, make sure that reliable anti-virus software is installed on your computer.
Now try to open the problematic Excel file. If it still won't open, move on to the next solution.
3. repairing the Office installation
Sometimes damage to the Office installation can cause Excel to return the error "Could not open file in protected view". Try repairing your Office installation and see if this solves the problem.
After completing the repair process, check whether you can now open the Excel file.
4. install the latest MS Office updates
Several Excel users have reported problems (such as the Protected View issue) when opening an Office document such as Excel, Word or others after upgrading Windows to a newer version. This problem may occur due to an incompatibility between the Office application and the updated version of Windows. You can try to fix the problem by updating the Office app:
After installing the updates, restart your PC and open the Excel file. If this does not work, go to the next solution.
5. convert the file and rename it
Some Excel users have solved the "protected view" problem by renaming their Excel files. However, first make sure that the file you want to open is saved in .xlsx format. If the file type is .xls, you will need to convert the file to .xlsx format and then rename it. Before converting the file, save a copy of the original file in the desired location.
If the file type is .xlsx, copy the problematic file. Then open an empty Excel document and paste the copied file. The file is displayed as an icon, double-click on it. If it opens without error, save it under a different name. It is hoped that the problem can be solved by renaming the Excel file.
If you have problems loading the Excel file due to the "Protected view" error, you can restore the data using an Excel repair tool.